Effective Date: July 1, 2026
AlfaTradersHub.com (“AlfaTradersHub,” “we,” “us,” or “our”) is an educational and community platform within the Alfa Trading Group ecosystem. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit AlfaTradersHub.com, create an account, use our community features, purchase a membership, contact us, or otherwise interact with the platform.
1. Information We Collect
We may collect information you provide directly to us, including your name, email address, phone number, account details, profile information, membership selections, messages, support requests, and any content you submit through community features, forums, groups, comments, forms, or other interactive areas of the platform.
We may also collect technical and usage information automatically, including IP address, device type, browser type, operating system, pages visited, referring URLs, access times, cookies, analytics data, and similar information used to operate, secure, and improve the platform.
If you purchase a membership or other eligible service, payment information may be processed by third-party payment providers and by Alfa Trading Group USA, the U.S. operating entity for eligible services within the Alfa Trading Group ecosystem, including payment processing where applicable. We do not intentionally store full payment card numbers or private wallet keys on AlfaTradersHub.com.
2. How We Use Information
We may use information to operate the platform, create and manage user accounts, provide educational content, enable community features, process memberships, respond to inquiries, provide customer support, improve user experience, maintain platform security, prevent fraud or misuse, send administrative notices, and comply with legal or regulatory obligations.
We may also use contact information to send platform updates, educational content, service notices, or other communications related to AlfaTradersHub. Users may opt out of non-essential marketing communications where required by law, but we may still send transactional or account-related messages.
3. Community and User-Submitted Content
AlfaTradersHub includes community features where users may post, share, comment, message, or otherwise submit content. Content shared in public or semi-public areas may be visible to other users. Users should not post sensitive personal information, confidential information, financial account information, private keys, passwords, or information they do not want others to see.
4. Sharing of Information
We may share information with service providers, payment processors, hosting providers, analytics providers, security vendors, professional advisors, affiliates within the Alfa Trading Group ecosystem, and other parties necessary to operate and protect the platform. We may also disclose information when required by law, legal process, government request, regulatory obligation, enforcement of our terms, protection of our rights, or protection of users and the public.
We do not sell user personal information as a core business practice.
5. Cookies and Analytics
We may use cookies, pixels, analytics tools, and similar technologies to remember user preferences, support login sessions, measure website traffic, improve platform performance, and understand how users interact with AlfaTradersHub. Users may control cookies through browser settings, but disabling cookies may affect platform functionality.
6. Payments
Purchases made through AlfaTradersHub may be processed by third-party payment providers. The merchant or payment recipient may appear as Alfa Trading Group or Alfa Trading Group USA. Payment providers may collect and process payment information according to their own terms and privacy policies.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect user information. However, no website, platform, payment system, or electronic transmission is completely secure. Users are responsible for protecting their account credentials and should notify us promptly of any suspected unauthorized account activity.
8. Data Retention
We retain information for as long as reasonably necessary to provide the platform, manage memberships, comply with legal obligations, resolve disputes, enforce agreements, maintain records, and protect our legitimate business interests.
9. International Users
AlfaTradersHub may be accessed by users in different jurisdictions. By using the platform, users understand that information may be processed in the United States or other locations where our service providers, affiliates, or infrastructure are located.
10. Children and Minors
AlfaTradersHub is not intended for children. Users must be at least the age of majority in their jurisdiction or have appropriate legal permission to use the platform. We do not knowingly collect personal information from children.
11. Your Choices
Depending on applicable law, users may request access to, correction of, or deletion of certain personal information. Requests may be subject to identity verification, legal limitations, operational requirements, and retention obligations.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of AlfaTradersHub after an update means the user accepts the updated Privacy Policy.
13. Contact
For privacy questions or requests, please contact us at:
AlfaTradersHub / Alfa Trading Group USA
Email: support@alfatrading.com
Website: AlfaTradersHub.com
